ZipID is Buzzing
with Great Customers

Frequently Asked Questions
Is ZipID ICE-compliant I-9 software?
ZipID is designed to satisfy all five federal electronic I-9 system requirements under 8 CFR § 274a.2 — including compliant audit trails, electronic signature protocols, and secure storage standards. It is specifically designed to meet the March 2026 ICE reclassification that elevated common errors to substantive violations.
As of January 2025, I-9 paperwork violations carry fines of $288 to $2,861 per form under 8 CFR § 274a.10(b)(2). Knowingly hiring unauthorized workers carries fines up to $28,619 per worker for repeat offenses. ICE audit rates in 2025 ran at least ten times higher than the prior year.
ZipID is a certified E-Verify Web Services Provider. When the employer signs the I-9, ZipID automatically creates the E-Verify case from within the I-9 workflow and records the result in the "Additional Information" box in Section 2 of the I-9.
What is NIST and why does it matter for I-9 verification?
NIST — the National Institute of Standards and Technology — is the federal agency that sets accuracy benchmarks for biometric identity technologies. For I-9 compliance, NIST validation matters because it provides an independent government-verified measure of whether a facial recognition system is reliable enough to trust. ZipID uses NIST-tested algorithms rated at 99.998% accuracy.
ZipID's 1:1 facial recognition is rated at 99.998% accuracy using NIST-validated algorithms — fewer than 2 mismatches per 100,000 verifications. Liveness detection is built in to confirm the selfie is from a real, present person rather than a photo or deepfake.
OCR — Optical Character Recognition — reads and extracts text from government-issued IDs. ZipID uses AI-powered OCR to instantly capture a new hire's ID data and automatically populate the required Form I-9 fields, eliminating manual entry and typos. The new hire confirms the extracted data before it populates the form.
ZipID uses NIST-validated biometric facial recognition to match a live selfie to the photo on the new hire's government-issued ID. AI-powered OCR extracts and autofills document data. Liveness detection and synthetic image screening run on the selfie capture, confirming a real, present person rather than a photo, replay, or deepfake. E-Verify adds further checks, including Social Security number matching, photo matching for U.S. passports and other select documents, and driver's license data matching in participating states.
Facial authentication is entirely the employer's choice. It confirms that the new hire is who they say they are and that the ID they present matches their live self — especially valuable for remote hires, high-security roles, or industries with elevated identity fraud risk.
How long does it take to complete an I-9 with ZipID?
ZipID completes the entire Form I-9 process — including identity verification, document capture, and E-Verify automation within the ZipID workflow — in under 8 minutes, for both remote and in-person new hires.
ZipID is an I-9 compliance and identity verification platform that combines biometric facial recognition, liveness detection, OCR document capture, and E-Verify to verify new hire identities and complete Form I-9 in under 8 minutes, with an audit trail designed to meet federal electronic I-9 requirements. It is the only I-9 platform built by the person who helped write the federal identity doctrine behind the law.
Who built ZipID?
ZipID was founded by Janice Kephart, former counsel to the 9/11 Commission and a national security identity expert with 25 years of federal and private sector experience, including designing border biometric workflows at MorphoTrak, now Idemia. Kephart authored the federal identity doctrine and biometric entry-exit recommendations underlying today's I-9 compliance framework, and has testified before Congress 19 times.




I-9 compliance is one of the most fundamental responsibilities of HR. It has become a critical business imperative for risk mitigation.
ZipID is the first solution that not only streamlines electronic completion of this new-hire requirement, but also enables employers and HR teams to go further—confidently verifying identity and documents. This added layer of assurance delivers peace of mind in an area where accuracy and compliance are essential.
It's incredibly easy for employees to use, and it gives compliance visibility across locations and HR teams - becoming the new standard in identity authentication for employment.